Amazon Adds Proactive Alerts to Alexa Shopping

 Amazon shoppers using the Alexa for Shopping assistant now have access to a new AI-powered feature called "Update Me When," launched Tuesday. It delivers personalized alerts about new or relevant events that could be of interest and potentially lead to a purchase, reflecting Amazon's ongoing efforts to leverage AI for an improved shopping experience.

‎The launch is one of several AI-powered shopping features that Amazon highlighted on Tuesday, many of which point to a broader shift in the company’s AI strategy. Historically, Alexa has mainly answered product questions when shoppers ask directly. Now it can help anticipate when something might prompt a user to make a purchase — before the shopper even thinks to ask.

‎For instance, Amazon suggests people could use the feature to track when a favorite brand launches a new product line, when a new season of a favorite TV show drops, when an artist they like announces a concert tour, when an author they read releases a new book, when a tech company releases a new product, and more.

‎While initially, consumers have to configure these alerts directly, it’s not hard to imagine a future where Amazon automatically generates alerts or may suggest alerts for shoppers to subscribe to as they browse favorite products.

‎Among the other Alexa for Shopping features, the most useful of these is the existing price-tracking feature that lets you ask the assistant to alert you when a product reaches a particular price or a certain discount percentage. 

‎The feature can even automatically buy the item for you if it meets these conditions, if you prefer.The retailer has also been using Alexa to source personalized deals and create shopping guides, build carts with items from past purchases, track a product’s pricing history, and see AI overviews when searching for products .‎

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